Privacy Policy

Last updated: September 12, 2026

This Privacy Policy describes how Les Applications B1 inc. (“BerlinOne”, “we”, “us”, or “our”) collects, uses, discloses, retains, and protects the personal information of users of the BerlinOne platform.

This policy applies to the BerlinOne.ca website, the BerlinOne.app application, and all related services.

We are committed to complying with applicable Canadian and Quebec laws regarding the protection of personal information, including Quebec's Act respecting the protection of personal information in the private sector, as modernized by Law 25.


1. Data Controller

Les Applications B1 inc.

Operator of the BerlinOne platform

Head Office: Quebec, Canada

Email: info@berlinone.ca


2. Personal Information Collected

Depending on your use of BerlinOne, we may collect the following information.

a) Account Information

  • email address;
  • username;
  • preferred language;
  • country or region (if provided);
  • account creation date;
  • subscription type.

b) User-Generated Content

We store the content you choose to create or publish, including:

  • categories;
  • events;
  • descriptions;
  • event proposals;
  • sharing settings.

c) Usage Preferences

We may store certain preferences to improve your experience:

  • language;
  • theme;
  • display settings;
  • followed categories;
  • hidden categories;
  • notification preferences.

d) Use of the AI Lab

When you use the AI Lab, we may store:

  • your requests;
  • the generated responses;
  • the number of tokens consumed;
  • the associated costs;
  • the technical logs necessary for the operation of the service.

3. Purposes of Processing

We use your personal information to:

  • create and manage your account;
  • allow you to create, modify, and share categories and events;
  • ensure the operation of the platform;
  • provide collaborative features;
  • generate content using artificial intelligence;
  • perform automatic translations;
  • manage your subscription;
  • process payments;
  • ensure the security of the platform;
  • prevent abuse and fraud;
  • improve BerlinOne;
  • communicate with you regarding your account or our services.

We never use your personal information for targeted advertising purposes.


4. Legal Bases

Depending on your situation, the processing of your personal information is based, in particular, on:

  • your consent;
  • the performance of the contract between us when you use BerlinOne;
  • our legitimate interests, including ensuring security, improving our services, and preventing abuse;
  • compliance with our legal obligations.

5. Data Retention

We retain your personal information only for the time necessary for the purposes described in this policy.

Active Account

Information related to your account is retained as long as it remains active.

Account Deletion

When you delete your account:

  • your personal information is deleted or anonymized within a reasonable time;
  • your private categories and their content are deleted;
  • restrictedly shared categories are deleted;
  • categories you have voluntarily made public may be retained permanently after their author has been anonymized to ensure the integrity, continuity, and collective value of the BerlinOne knowledge base.

In the latter case, all information that could identify you is deleted or dissociated from the retained content.

Technical Logs

Security and operational logs are retained for a maximum period of twelve (12) months, unless otherwise required by law.


6. Your Rights

Depending on applicable laws, you may exercise the following rights:

  • right of access;
  • right to rectification;
  • right to erasure;
  • right to restriction of processing;
  • right to object;
  • right to data portability;
  • right to withdraw your consent where consent is the basis for processing.

Any request can be sent to:

info@berlinone.ca

We will respond within the timeframes provided by applicable law.


7. Service Providers

To operate BerlinOne, we use certain specialized providers.

Depending on the features used, your information may be processed by:

  • Supabase (authentication, database, and storage);
  • Vercel (application hosting);
  • Stripe (subscription and payment management);
  • Resend (sending transactional emails);
  • Google (Gemini) for certain AI Lab features and automatic translations;
  • cron-job.org for certain automated tasks.

These providers may only process the information transmitted to them within the scope of the services they provide to us.


8. International Transfers

Some of our service providers may process personal information outside of Quebec or Canada.

When such transfers occur, we take reasonable steps to ensure that the information receives an adequate level of protection, notably through contractual safeguards where required.


9. Security

We implement appropriate security measures to protect your personal information, including:

  • encryption of communications;
  • secure authentication;
  • access controls;
  • logging;
  • backups;
  • monitoring of our systems.

As no computer system is completely risk-free, we cannot guarantee absolute security.


10. Cookies

BerlinOne only uses cookies and storage mechanisms that are necessary for its operation and for improving the user experience.

We do not use advertising cookies or technologies intended for advertising profiling.


11. Changes

We may change this Privacy Policy to reflect developments in our services or legislation.

Any material changes will be announced on BerlinOne or communicated by email where appropriate.

The date of the last update appears at the beginning of this document.


12. Complaints

If you believe that your personal information has not been processed in accordance with applicable laws, you may contact us.

You may also file a complaint with the Commission d'accès à l'information du Québec or with any other competent Canadian authority, where applicable.


Contact

For any questions regarding this Privacy Policy or to exercise your rights, you may contact us:

Les Applications B1 inc.

Website: BerlinOne.ca

Application: BerlinOne.app

Email: info@berlinone.ca